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GDPR Compliance

How RemovAI complies with the General Data Protection Regulation.

1. Introduction to GDPR

The General Data Protection Regulation (GDPR) is a European Union regulation that became effective on May 25, 2018. It establishes a comprehensive framework for the protection of personal data of individuals in the EU and applies to all organizations that process personal data of EU residents, regardless of where the organization is located.

At RemovAI, we are committed to ensuring the protection and privacy of your personal data in compliance with the GDPR. This document outlines our approach to GDPR compliance and your rights under this regulation.

2. Our Role Under GDPR

Under the GDPR, RemovAI acts as both a "data controller" and a "data processor" depending on the context:

  • As a Data Controller: We determine the purposes and means of processing personal data that you provide to us, such as your account information, payment details, and usage data.
  • As a Data Processor: We process images and related data on behalf of our users according to their instructions when they use our background removal services.

In both roles, we adhere to the principles of the GDPR and implement appropriate technical and organizational measures to ensure the security and privacy of your data.

3. GDPR Principles We Follow

RemovAI is committed to processing personal data in accordance with the following GDPR principles:

Lawfulness, Fairness, and Transparency

We process your data lawfully, fairly, and in a transparent manner. Our Privacy Policy clearly outlines how we collect, use, and share your personal data.

Purpose Limitation

We collect personal data for specified, explicit, and legitimate purposes and do not process it in a manner incompatible with those purposes.

Data Minimization

We limit the collection of personal data to what is necessary for the purposes for which it is processed.

Accuracy

We take reasonable steps to ensure that personal data is accurate and, where necessary, kept up to date.

Storage Limitation

We retain personal data only for as long as necessary for the purposes for which it is processed, and in accordance with our retention policies.

Integrity and Confidentiality

We implement appropriate technical and organizational measures to ensure the security of personal data, including protection against unauthorized or unlawful processing and against accidental loss, destruction, or damage.

Accountability

We take responsibility for complying with the GDPR principles and can demonstrate compliance through our policies, procedures, and documentation.

4. Legal Basis for Processing

Under the GDPR, we process your personal data on the following legal bases:

  • Contract: When processing is necessary for the performance of a contract with you (e.g., providing our services, processing payments).
  • Legitimate Interests: When we have a legitimate interest in processing your data (e.g., improving our services, ensuring security) and this doesn't override your rights and freedoms.
  • Consent: When you have given us specific consent to process your data for a particular purpose (e.g., marketing communications).
  • Legal Obligation: When processing is necessary to comply with a legal obligation to which we are subject.

The specific legal basis for each processing activity is outlined in our Privacy Policy.

5. Your Rights Under GDPR

Under the GDPR, you have several rights regarding your personal data. As a data subject in the EU, you have the right to:

5.1 Right to Access

You have the right to obtain confirmation as to whether your personal data is being processed and, if so, access to that personal data along with information about how it is being processed.

5.2 Right to Rectification

You have the right to have inaccurate personal data corrected and incomplete personal data completed.

5.3 Right to Erasure (Right to be Forgotten)

In certain circumstances, you have the right to have your personal data erased, such as when the data is no longer necessary for the purpose for which it was collected.

5.4 Right to Restriction of Processing

In certain circumstances, you have the right to restrict the processing of your personal data, for example, when you contest the accuracy of the data.

5.5 Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller.

5.6 Right to Object

You have the right to object to the processing of your personal data in certain circumstances, including processing for direct marketing purposes.

5.7 Rights Related to Automated Decision Making and Profiling

You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or significantly affects you.

5.8 Right to Withdraw Consent

Where we process your data based on your consent, you have the right to withdraw that consent at any time.

5.9 Right to Lodge a Complaint

You have the right to lodge a complaint with a supervisory authority if you believe that the processing of your personal data infringes the GDPR.

6. How to Exercise Your Rights

You can exercise your rights by contacting our Data Protection Officer at [email protected] or by using the following methods:

  • Account Settings: Many of your rights can be exercised directly through your account settings on our platform.
  • Contact Form: Use the contact form on our website to submit requests related to your GDPR rights.
  • Email: Send an email to [email protected] with your request.
  • Postal Mail: Write to us at RemovAI, Inc., 123 AI Boulevard, San Francisco, CA 94105, USA.

We will respond to your request within one month of receiving it. This period may be extended by up to two additional months if necessary, taking into account the complexity and number of requests.

7. Data Protection Officer

We have appointed a Data Protection Officer (DPO) who is responsible for overseeing our compliance with the GDPR. You can contact our DPO with any questions or concerns about our processing of your personal data:

Data Protection Officer
RemovAI, Inc.
123 AI Boulevard
San Francisco, CA 94105
Email: [email protected]

8. International Data Transfers

As a global organization, we may transfer your personal data to countries outside the European Economic Area (EEA). When we do so, we ensure that appropriate safeguards are in place to protect your data and to comply with our obligations under the GDPR.

These safeguards include:

  • Standard Contractual Clauses approved by the European Commission
  • Binding Corporate Rules for transfers within our corporate group
  • Adequacy decisions by the European Commission for specific countries

For more details on the specific mechanisms used for international transfers, please refer to our Privacy Policy or contact our Data Protection Officer.

9. Data Breach Notification

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will:

  • Notify the relevant supervisory authority without undue delay and, where feasible, within 72 hours after becoming aware of the breach.
  • Notify you directly if the breach is likely to result in a high risk to your rights and freedoms.
  • Document all data breaches, including the facts relating to the breach, its effects, and the remedial action taken.

10. Data Protection Impact Assessments

We conduct Data Protection Impact Assessments (DPIAs) for processing operations that are likely to result in a high risk to the rights and freedoms of individuals. This helps us to identify and minimize data protection risks and ensure GDPR compliance.

11. Records of Processing Activities

We maintain records of our processing activities as required by Article 30 of the GDPR. These records include information about the purposes of processing, categories of data subjects and personal data, recipients of personal data, international transfers, retention periods, and security measures.

12. Training and Awareness

We provide regular training on data protection and GDPR compliance to our employees and contractors who have access to personal data. This ensures that our staff is aware of their responsibilities and the importance of protecting your data.

13. Conclusion

At RemovAI, we are committed to protecting your personal data and complying with the GDPR. This document provides an overview of our GDPR compliance approach, but please refer to our Privacy Policy for more detailed information about how we process your personal data.

If you have any questions or concerns about our GDPR compliance or how we handle your personal data, please contact our Data Protection Officer.

Last Updated: April 24, 2025

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